Shipping Policy

Shipping Policy

We understand that you are excited to receive your order. At MOYOAMA, we do our best to ensure that the shipping process goes as smoothly as possible.

Average Delivery Times

We are committed to providing the best value for money. That’s why we choose to ship products directly from our supplier. This allows us to significantly save on transportation, storage, packaging, and shipping costs, and offer the products at a fair price. Every order is processed within 24 hours, and the average delivery time is 7 - 14 business days.

Track Your Order

Want to stay updated on the delivery of your package? You can track your order via our Track & Trace page. The Track & Trace information is available online 2 - 3 days after your order.

Questions about your order?


send an e-mail to: feedback@moyoama.com

We understand that you want to know when to expect your order, and we strive to fulfill our promise. However, please note that unforeseen circumstances, such as extreme weather conditions or delays with carriers, may affect the delivery time.

Thank you for your trust in us!

 

Comfort That Supports Recovery

Moyoama creates comfort products designed to make recovery safer, easier, and more peaceful.
Our post-surgery pillows are developed to protect sensitive areas, reduce pressure, and help you rest with confidence, whether at home, in bed, or while traveling.
Each product combines supportive filling, soft, breathable fabric, and practical design features to bring you lasting comfort during every stage of recovery.

The idea behind Moyoama is simple: recovery should not be painful or inconvenient. Every product we offer is made to support healing. physically and emotionally, by providing dependable comfort that helps you move more freely and rest more easily.

Quality You Can Rely On

We take quality seriously because reliable comfort begins with dependable materials and construction. Moyoama pillows are made for repeated use, easy to wash, quick to air dry, and built to keep their softness and shape over time. Each product is carefully inspected before shipping to ensure it meets our standards for comfort and durability.

If your item arrives damaged or defective, our team is ready to help. We respond to all customer inquiries within 24 hours and back every order with a 30-day satisfaction guarantee. If something isn’t right, we’ll fix it promptly and with care.

Our Commitment

Moyoama is built on a simple commitment: to make recovery more comfortable, one product at a time.
Our focus is on thoughtful design, consistent quality, and dependable service, the things that matter most when comfort is essential.

We understand that healing takes time, and small comforts can make a big difference. That’s why our pillows are made to offer more than just softness, they provide protection, stability, and peace of mind.

When you choose Moyoama, you choose comfort that’s made to last and support that feels personal.

Designed for Real Comfort

Moyoama pillows are crafted to meet genuine recovery needs, offering dependable comfort when it matters most. Each pillow is filled to maintain its shape without flattening and covered in soft, breathable fabric that feels gentle against sensitive skin. They arrive ready to use, never vacuum-sealed, so you receive full, supportive comfort from the start.

Our products are made for everyday practicality as much as for healing. Most are machine washable, ensuring simple care even during recovery, and many include space to hold cold or warm packs for additional relief from swelling or stiffness. Every design element, from the stitching to the contour, serves a purpose: to protect, support, and adapt naturally to your body’s needs.

The Moyoama collection includes pillows designed for post-surgery recovery, daily rest, travel comfort, and general protection. Each product is built to make life a little easier and every movement more comfortable.

Explore our full range of recovery and comfort pillows and find the one that best supports your healing journey.

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